{"id":14420,"date":"2025-09-04T03:18:56","date_gmt":"2025-09-04T03:18:56","guid":{"rendered":"https:\/\/enable.local\/?post_type=customer&p=14420"},"modified":"2026-01-26T14:58:58","modified_gmt":"2026-01-26T14:58:58","slug":"from-spreadsheets-to-success-how-ors-nasco-simplified-rebate-management-with-enable","status":"publish","type":"customer","link":"https:\/\/www.enable.com\/customers\/from-spreadsheets-to-success-how-ors-nasco-simplified-rebate-management-with-enable\/","title":{"rendered":"ORS Nasco"},"content":{"rendered":"\n

The Client<\/strong><\/h2>\n\n\n\n

Established in 1959, ORS Nasco is a single-source industrial wholesaler that offers over 200,000 products from more than 600 renowned brands. The company is committed to delivering exceptional customer service and fostering strong relationships with both customers and suppliers. With 14 strategically situated distribution centers in the United States, Canada and the Middle East, ORS Nasco ensures that customer orders are promptly fulfilled.<\/p>\n\n\n\n

Adnan Ovcina, the Rebate Finance Manager at ORS Nasco, recently shared insights with us. In his role, he is responsible for managing both customer and supplier rebates. He also oversees accruals, reporting and payments to Affiliated Distributors, a buying group that ORS Nasco is a member of, and manages diverse individual customers.<\/p>\n\n\n\n

As a wholesale business, rebates play a critical role in the growth and success of ORS Nasco. Adnan tells us, \u201cFrom the customer perspective, rebates serve as a major driver of sales, providing a powerful incentive for loyal and expanding customer relationships. Combined with other elements of effective customer relationship management, rebates are key to ensuring sustained growth of these relationships.  <\/p>\n\n\n\n

Adnan continues, \u201cOn the supplier side, rebates are equally important, serving as a vital component in enhancing ORS Nasco’s overall business performance.\u201d<\/p>\n\n\n\n

The Challenge<\/strong><\/h2>\n\n\n\n

ORS Nasco’s decision to adopt a rebate management platform was motivated by several factors, including the complexity of their Excel files, inconsistencies in file structures, formula-related issues, lengthy processes, the unique nature of rebates, a high risk of errors and inconsistent transfer of data between employees.<\/p>\n\n\n\n

ORS Nasco was previously investing considerable time and resources in managing rebates using spreadsheets. In addition, preparing a single customer rebate spreadsheet took up to four business days to prepare. The company also communicates with a high volume of rebate customers, including large buying groups and individual customers.<\/p>\n\n\n\n

Adnan says, “My team and I aim to simplify our complex rebate processes on both the customer and supplier sides, striving for universal applicability and an error-free operation. Our goal is to enhance efficiency in calculating, accruing, reporting and disbursing rebate funds.”<\/p>\n\n\n\n

The Software<\/strong><\/h2>\n\n\n\n

ORS Nasco has been a customer of Enable since December 2021 and as a result they have experienced a considerable simplification in their rebate process. This simplification has led to the company having a single source of truth for their rebate management.  <\/p>\n\n\n\n

Being used to complexity and errors of spreadsheet, Adnan was initially sceptical that Enable would resolve some of their issues and remained sceptical through implementation as well.  <\/p>\n\n\n\n

He says, “Many people purchasing new software are often sceptical and resistant to change, even when the change can simplify and streamline processes. However, since adopting Enable, I have overcome my initial scepticism and fully trust the software.\u201d<\/p>\n\n\n\n

Continuous Support from the Enable Team<\/strong><\/h4>\n\n\n\n

They appreciate the constant user support provided by Enable. Referring to onboarding of Enable, Adnan comments, “The consultants at Enable provided us with continuous support from the initial meeting to the go-live of the platform. We had regular meetings, and email communication was available if any issues arose during the implementation, testing, and pre- and post-go-live phases.”<\/p>\n\n\n\n

Speeding up the Process<\/strong><\/h4>\n\n\n\n

In the past, ORS Nasco spent a significant amount of time managing rebates through spreadsheets, which was a complicated and error-prone process. However, the adoption of Enable has simplified and accelerated the process while ensuring data accuracy.  <\/p>\n\n\n\n

As Adnan explains, “Using Enable has helped me to save time on administrative and Excel management tasks, allowing me to focus on analyzing data that drives company results.”<\/p>\n\n\n\n

AD and Enable: Enhancing the Process Together<\/strong><\/h4>\n\n\n\n

Adnan noted that the adoption of Enable\u2019s rebate management software by both AD and ORS Nasco has led to a substantial enhancement of their reconciliation processes.  <\/p>\n\n\n\n

“The software ensures that baselines are coordinated, ORS sales to AD members are reported timely and accurately into AD, and member moves are also coordinated on both sides. Therefore, year-end numbers and ORS liability towards AD based on rebates are on the same page with AD’s calculation, without any past reconciliatory issues,” explained Adnan.<\/p>\n\n\n\n

Buying Group Member Change Management<\/strong><\/h4>\n\n\n\n

Being a member of AD, ORS Nasco is able to effectively use the rebate management system to track changes in their historical and current data. This approach ensures that any corresponding adjustments to rebate payments or accruals are made accurately and efficiently.  <\/p>\n\n\n\n

Adnan tells us, \u201cEffective buying group member change management can help ensure that everyone receive the rebates they are entitled to, while minimizing the potential for errors or discrepancies in rebate processing.\u201d<\/p>\n\n\n\n

The Future at ORS Nasco<\/strong><\/h2>\n\n\n\n

ORS Nasco is embracing the future with its recent acquisition\/merger of a similar business, which involves merging the two companies’ rebate departments. To further enhance their rebate management solution, they are collaborating with the Enable team to develop and integrate additional rebate channels.  <\/p>\n\n\n\n

To improve their rebate management process further, ORS Nasco is assessing other features including progress tracker.<\/p>\n\n\n\n

\n

\u201cFrom a supplier rebate perspective, I am looking forward to exploring Enable\u2019s Progress Tracker. I believe this tool will help our merchandising manager plan purchases accordingly and with knowledge of how far away in purchases are we from achieving a new rebate tier.\u201d\u200d<\/strong><\/p>\n<\/blockquote>\n\n\n\n

\u200dAdnan Ovcina<\/strong> | Rebate Finance Manager<\/p>\n\n\n\n

Takeaways<\/h2>\n\n\n\n
    \n
  • Enable has contributed to significant time savings by simplifying and accelerating the rebate management process, allowing for more efficient operations.<\/li>\n\n\n\n
  • The adoption of Enable has led to substantial enhancements in reconciliation processes, ensuring alignment in calculations and minimizing past reconciliatory issues.<\/li>\n<\/ul>\n\n\n\n\n\n \n
    \n
    \n
    \n
    \n

    200,000<\/h3>\n <\/div>\n
    \n

    products<\/p>\n <\/div>\n <\/div>\n <\/div>\n

    \n
    \n
    \n

    600<\/h3>\n <\/div>\n
    \n

    brands<\/p>\n <\/div>\n <\/div>\n <\/div>\n

    \n
    \n
    \n

    14<\/h3>\n <\/div>\n
    \n

    distribution centers<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n\n\n\n\n\n\n \n

    \n
    \n \n
  • \n \n \n Distribution\n <\/span>\n <\/button>\n <\/li>\n
  • \n \n \n Building Materials\n <\/span>\n <\/button>\n <\/li>\n
  • \n \n \n Automotive\n <\/span>\n <\/button>\n <\/li>\n
  • \n \n \n Building Materials\n <\/span>\n <\/button>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n \n
    \n \n
    \n
    \n
    \n \n

    ‘We have now been able to track and receive millions of dollars in rebate opportunities. Before using Enable, we missed out on thousands of dollars due to failing to reach tier levels or not receiving payments on time. However, with Enable, we have successfully established rebate programs with suppliers we previously had no such arrangements with, resulting in additional revenue for our organization.’<\/p>\n

    \n
    \n \n John Janis<\/span>\n Director of Supply Chain Management<\/span>\n <\/cite>\n <\/div>\n
    \n \n\n Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n
    \n \"chadwell supply warehouse\"\n\n <\/div>\n <\/div>\n <\/div>\n \n
    \n
    \n
    \n \n

    ‘Milner comments, \u201cThe support we've received from Enable has been exceptionally impressive. There were occasions when we required accelerated assistance and Enable was there to support us promptly. Their humble and adaptable approach, working at our pace during challenging times, was greatly appreciated. All in all, I couldn't have asked for more, and Enable's support has been truly fantastic.’<\/p>\n

    \n
    \n \n Alan Milner<\/span>\n Commercial Director<\/span>\n <\/cite>\n <\/div>\n
    \n \n\n Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n
    \n \"cromwell people and van\"\n\n <\/div>\n <\/div>\n <\/div>\n \n
    \n
    \n
    \n \n

    ‘Before Enable, we weren't accurately tracking the rebates, so a lot of guess work was involved. Now, we know exactly what we've earned to the penny.’<\/p>\n

    \n
    \n \n Jerome Dziechiasz<\/span>\n Senior Category Manager<\/span>\n <\/cite>\n <\/div>\n
    \n \n\n Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n
    \n \"Carparts\"\n\n <\/div>\n <\/div>\n <\/div>\n \n
    \n
    \n
    \n \n

    ‘With Flintfox for Enable for AX we have a solution that will not only manage our rebates and promotions effectively but will allow us to roll out a standard solution across all our companies around the world.’<\/p>\n

    \n
    \n \n Pietro Guida\u00a0<\/span>\n Managing Director <\/span>\n <\/cite>\n <\/div>\n
    \n \n\n Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n
    \n \"Mapei\"\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n\n\n\n\n\n\n
    \n
    \n

    Ready to get started?<\/h2>\n

    Calculate and deliver pricing, rebates, claims and deductions in real-time so you can protect margins and maximize revenue.<\/p>\n

    \n \n\n Get a demo<\/span><\/a>\n \n\n Let’s talk<\/span><\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n","protected":false},"featured_media":14428,"parent":0,"template":"","meta":{"_acf_changed":false},"customer_tag":[18,546],"class_list":["post-14420","customer","type-customer","status-publish","has-post-thumbnail","hentry","customer_tag-distribution","customer_tag-industrial"],"acf":[],"yoast_head":"\nORS Nasco — Enable<\/title>\n<meta name=\"description\" content=\"Enable has contributed to significant time savings by simplifying and accelerating the rebate management process.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.enable.com\/customers\/from-spreadsheets-to-success-how-ors-nasco-simplified-rebate-management-with-enable\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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