One of the top 25 distribution organizations in the US is a national wholesaler operating in several distinct locations across the US. They decided to move away from Excel to improve their forecasting, calculate what their rebates should be more accurately, and understand how close they are to tiers to understand the impact of their rebates and make better decisions. This is why they picked Enable.<\/p>\n\n\n\n
Their Treasurer is responsible for vendor relations, with rebates being a key component of those responsibilities. She has been with the organization for 25 years. During this time, she has noticed rebate programs becoming more and more complex, particularly in the last 10-15 years. Far beyond the historic documents which included a flat amount of purchases or tiered growth, she notes that today rebates are increasingly based on incentives for commitment, share of wallet, and regional-focused rewards to help gain market share. As their organization has grown, the volume of transactions has amplified. Excel just wasn\u2019t up to the task of managing these. Speaking before going live with Enable, she told us about their frustrations with using their current tools: a combination of lots of Excel spreadsheets, and an antiquated AS400 system that is part of their ERP.<\/p>\n\n\n\n
\n\u201cExcel has not really allowed us an efficient and effective way to project what our rebates might be, to use in our budgets and forecasting methodologies. We don’t have forecasting software available to us currently.\u201d<\/p>\n<\/blockquote>\n\n\n\n
\u2013 Treasurer of a National Wholesaler<\/strong><\/p>\n\n\n\nShe explains why she says, \u201cthe road to hell is paved through Excel\u201d using an example. A mistake in a formula recently gave the wrong allocations. The numbers were correct, but they weren\u2019t correct by division, which is very important to them for budgeting and forecasting purposes. They only discovered the mistake once one of the people at their 400 locations checked his numbers. They were able to push the vendor who admitted their mistake, but it was the beginning of the end of their faith in the tool.<\/p>\n\n\n\n
Why choose Enable?<\/h2>\n\n\n\n
After 25 years in the business, the Treasurer said they decided to use Enable to simplify their complex rebates and help them manage rebates efficiently because Enable was \u201cthe first vendor that I’ve spoken to over the last six years that we could explain all of our complex needs to, and their answers were yes.\u201d She was also reassured by Enable\u2019s experience across the wholesale industry.<\/p>\n\n\n\n
But it wasn\u2019t just Enable\u2019s technology and experience that impressed her. It was our people.<\/p>\n\n\n\n
\n\u201cI would say every person that I’ve dealt with on the Enable team has been great. I love that we were given access to all levels of your organization, and they seemed committed and willing to give their time and listen. Not just sell, but listen to our needs and be a partner with us.\u201d<\/p>\n<\/blockquote>\n\n\n\n
Enable cares \u2013 and our customers can tell. That\u2019s why we were so pleased to hear her say, \u201cI think everyone that I’ve worked with so far is very positive. They seem to love the company that they work with. They believe in Enable, which is a key part of it, and are committed to helping us succeed. I just see everyone I’ve met as kind, hardworking, with a can-do attitude. It seems like they’re committed to helping me succeed, and our organization succeed.\u201d<\/p>\n\n\n\n
Three corners of the partnership triangle<\/h2>\n\n\n\n
When we asked our customer what she was excited about doing with Enable she didn\u2019t just mention the improved access to data they will get, saying, \u201cIt’ll give us the ability to do analytics, understand, and project, forecast\u201d she talked about the importance of partnership.<\/p>\n\n\n\n
At Enable, one of our key goals is to enable partnership so it was great to hear her say that Enable, \u201cfelt like a great business partner, where we could work together and grow and support each other going forward.\u201d But partnership only works if everyone involved in the rebate process is on board. This Treasurer says that she\u2019s looking forward to \u201cjust really be a better partner to our vendors as well, and give them information that might be important to them.\u201d The way she explains it, she sees it as a three-way triangle between their organization and their external vendors; their organization and Enable; and their organization and their internal customers.<\/p>\n\n\n\n
Moving from 1990 to the future: proactively<\/h2>\n\n\n\n
With Enable, she anticipates having a much more automated process that will give them the ability to scale and grow, but without adding headcount. But, more importantly, Enable will help them move forward into the future.<\/p>\n\n\n\n
\n\u201cWe’re always thinking about the future and this will help us get into the future. Whereas right now, I think we’re stuck in 1990 somewhere, and that’s a hard place to be.\u201d<\/p>\n<\/blockquote>\n\n\n\n
The Treasurer of this organization explains that she\u2019s not the only one who\u2019s excited about moving to Enable, her team are too. This is what one of her team members said, \u201cI would love to be able to be more proactive. Right now I’m just reactive and I’m regurgitating numbers, but I’m not helping the business needs overall. I’m not helping them understand things.”<\/p>\n\n\n\n
With Enable, they anticipate providing business support, rather than just giving historical information. It\u2019s the difference between the past and the future, and it transforms the nature of the way they deal with financial information. She explains, \u201cIn the financial world when you create a financial statement, it tells you where it already happened. That’s not helping you tell what you need to happen to go forward.\u201d<\/p>\n\n\n\n
Improving accuracy, data, and the power to negotiate<\/h2>\n\n\n\n
While she anticipates that their current rebates are probably 95% accurate, the inaccuracy concerns her. \u201cSometimes we’re given rebates for companies with very similar names to us, but they aren’t ours. So, I wonder how many times our rebates might be given to somebody with those same similar names, that we’re not getting\u2026\u201d<\/p>\n\n\n\n
Our customer knows that Enable won\u2019t just improve their accuracy, it will also provide them with data that enables them to negotiate better deals.<\/p>\n\n\n\n
\u200d<\/p>\n\n\n\n
\n\u201cI think data is key to the future, Enable will provide us data that we currently don’t have.\u201d<\/p>\n<\/blockquote>\n\n\n\n
\u2013 Treasurer of a National Wholesaler<\/strong><\/p>\n\n\n\n\n\n \n \n
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400<\/h3>\n <\/div>\n \n
locations<\/p>\n <\/div>\n <\/div>\n <\/div>\n
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Top 25<\/h3>\n <\/div>\n \n
distribution organization<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n\n\n\n\n\n\n \n \n
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\n \n \n \n Distribution\n <\/span>\n <\/button>\n <\/li>\n \n \n \n Buying Group\n <\/span>\n <\/button>\n <\/li>\n \n \n \n Distribution\n <\/span>\n <\/button>\n <\/li>\n \n \n \n Distribution\n <\/span>\n <\/button>\n <\/li>\n <\/ul>\n <\/div>\n <\/div>\n \n \n
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\n ![\"AAH logo\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2025\/09\/AAH_Logo-12x0-c-default.png\"\n)
\n ‘Rebates within the pharmaceutical industry ensure we deliver and drive long-term collaborative partnerships for the future. They are instrumental in driving long-term growth for not only our customers, but for our own business. This collaborative approach makes sure that we reward those customers who wish to partner with us for the long term.’<\/p>\n
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\n Michael McSorley<\/span>\n Former Head of Business Development<\/span>\n <\/cite>\n <\/div>\n \n \n\n
Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n \n
![\"AAH pharma distribution software\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2025\/09\/aah-procurement-easier-for-pharmacies-844x844-c-center.webp\"\n)
\n <\/div>\n <\/div>\n <\/div>\n
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\n ![\"ATM logo\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2025\/09\/ATM-black-ccut-12x0-c-default.png\"\n)
\n ‘\u201cOur aim is to obtain deals from suppliers and seamlessly pass on the benefits to our customers through this platform. To achieve this, we seek to fully automate our rebate agreements and provide customers with unrestricted access to rebate information via Enable\u2019s collaborator feature, rather than relying on manual email communication.\u201d’<\/p>\n
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\n Azel Le Roux<\/span>\n Financial Director<\/span>\n <\/cite>\n <\/div>\n \n \n\n
Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n \n
![\"groceries\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2025\/09\/groceries-844x844-c-center.webp\"\n)
\n <\/div>\n <\/div>\n <\/div>\n
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\n ![\"ANB Canada logo\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2024\/04\/original_anblogo-12x0-c-default.webp\"\n)
\n ‘We have better visibility of sales margins and greater accuracy invoicing that is saving the business time and improving our cashflow.’<\/p>\n
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\n Tim Moore<\/span>\n COO, ANB Canada<\/span>\n <\/cite>\n <\/div>\n \n \n\n
Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n \n
![\"ANB Canada\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2024\/04\/AdobeStock_661631103-scaled-844x844-c-center.jpeg\"\n)
\n <\/div>\n <\/div>\n <\/div>\n
\n \n
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\n ![\"Coca-Cola Beverages Africa\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2023\/11\/ccba-logo-transparent-12x0-c-default.png\"\n)
\n ‘Flintfox by Enable and Microsoft helped us strategize how to better manage advanced pricing, promotion management, and complex supply chain pricing, as well as provide a roadmap for the future.’<\/p>\n
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\n Joshua Motsuenyane<\/span>\n Chief Information Officer, Coca Cola Beverages Africa<\/span>\n <\/cite>\n <\/div>\n \n \n\n
Read customer story<\/span><\/a>\n <\/div>\n <\/div>\n <\/blockquote>\n <\/div>\n \n
![\"coca-cola\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2024\/05\/IMG_8854_600x600_crop_80-844x844-c-center.jpg\"\n)
\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n\n\n\n\n\n
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Ready to get started?<\/h2>\n
Calculate and deliver pricing, rebates, claims and deductions in real-time so you can protect margins and maximize revenue.<\/p>\n
\n \n\n
Get a demo<\/span><\/a>\n \n\n Let’s talk<\/span><\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n","protected":false},"featured_media":12245,"parent":0,"template":"","meta":{"_acf_changed":true},"customer_tag":[18,489],"class_list":["post-14239","customer","type-customer","status-publish","has-post-thumbnail","hentry","customer_tag-distribution","customer_tag-plumbing-and-hvac"],"acf":[],"yoast_head":"\nLargest Distributor of Plumbing, Heating and Industrial Supplies — Enable<\/title>\n<meta name=\"description\" content=\"This wholesaler decided to use Enable to simplify their complex rebates and help them manage rebates efficiently.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.enable.com\/customers\/improving-partnership-accuracy-and-data-with-enable\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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![\"AAH logo\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2025\/09\/AAH_Logo-365x0-c-default.png\"\n){kind=logo}
\n ![\"ATM logo\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2025\/09\/ATM-black-ccut-365x0-c-default.png\"\n)
\n ![\"ANB Canada logo\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2024\/04\/original_anblogo-365x0-c-default.webp\"\n)
\n ![\"Coca-Cola Beverages Africa\"\n](\"https:\/\/www.enable.com\/wp-content\/uploads\/2023\/11\/ccba-logo-transparent-365x0-c-default.png\"\n){kind=logo}
\n